Your Smartness, Your Health

Call Us Today 788-450999
Drop Us An Email
Office Address Kigali, Rwanda
Open Hours (Mon-Sun) 07AM - 06PM


Shine Home Ltd (“Shine Home” or “We” or “Us”) are committed to protecting your privacy. This Privacy Policy is our statement that is designed to help you understand how (this “Site”) collects information about you when you visit the Site and how it uses and discloses that information. This Privacy Policy applies personal information that is collected on this Site. Your use of this Site constitutes your agreement to this Privacy Policy.

Shine Home Ltd reserves the right to change, modify, add, or delete portions of this privacy policy at any time. From time to time, we may change, modify, add, or delete portions of these terms and conditions, and you must always consult our most recent version.

Information We Collect

We may collect a variety of information from or about you or your devices from various sources, with or without your knowledge as described below on this "Privacy Policy" page.

Information You Provide to Us

You may choose to provide us with information, such as your name, email address, address, phone number, and/or zip code when you visit our website and/or sign up for our Services. For example, you may provide us with information if at all you:
are making a query to Shine Home Ltd;
contact us or send us a message through our website;
participate in any of our services that request for information;
participate in surveys, service reviews or similar types of activities regarding Shine Home Ltd.
If you contact us directly, we may receive additional information about you, such as your name, email address, address, phone number, the contents of a message or attachments that you may send to us, and other info you choose to provide. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.

Information We Collect When You Use Our Services

Device Information: We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.

Usage Information: To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view and the dates and times of your visits.

Information from Cookies and Similar Technologies: We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser’s "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

How We Use the Information We Collect

We use the information we collect:
To provide, maintain, improve, and enhance our Services
To facilitate transactions and payments as you make donations
To personalize your experience on our Services such as by providing tailored content and recommendations
To understand and analyze how you use our Services and develop new products, services, features, and functionality
For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest to you
To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support and
For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

How We Share the Information We Collect

Shine Home Ltd may disclose your information with your permission.
At Shine Home Ltd, we may share any information we receive with our affiliates for any of the purposes described in this Privacy Policy.
Analytics Partners
We use analytics services, such as Google Analytics, to collect and process certain analytics data. You can learn about Google’s practices by going to, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at
Testimonials & Responses
With your consent, we may post on our website testimonials that you provide, which may contain personal information such as your name. If you wish to update or delete your testimonial, you may contact us at
Vendors and Service Providers
We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
As Required By Law and Similar Disclosures
We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.

Third Parties

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.


We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will notify you through the Services or any other credible communication medium.

Any Queries or Concerns?

Shine Home Ltd is responsible for processing your information. In case of any questions or concerns about our Privacy Policy, feel free to contact us or drop us an email. We'll be glad to resolve your concerns.

Last Updated: 08th January, 2022